Privacy Policy
Privacy Policy
Stratik Performance Labs operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Stratik Performance Labs is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read and understand this Privacy Policy.
Personal Information We Collect
We may collect or process the following categories of personal information depending on how you interact with the Services:
- Contact details — name, address, billing address, shipping address, phone number, and email address.
- Financial information — credit card, debit card, payment card information, transaction details, and other payment details.
- Account information — username, password, security questions, preferences and settings.
- Transaction information — items you view, add to cart, purchase, return, or cancel, and past transactions.
- Communications — information included in messages you send us, such as customer support inquiries.
- Device information — browser, network connection, IP address, and unique identifiers.
- Usage information — how and when you interact with or navigate the Services.
Personal Information Sources
We may collect personal information from the following sources:
- Directly from you when you create an account, visit or use the Services, or communicate with us.
- Automatically through the Services via cookies and similar technologies.
- From our service providers who collect or process your personal information on our behalf.
- From our partners or other third parties.
How We Use Your Personal Information
- Provide and improve the Services — process payments, fulfill orders, manage your account, arrange shipping, and create a customized shopping experience.
- Marketing and advertising — send promotional communications by email or postal mail, and show relevant advertisements.
- Security and fraud prevention — authenticate your account, protect against fraudulent or malicious activity, and secure our services.
- Communicating with you — provide customer support and maintain our business relationship with you.
- Legal reasons — comply with applicable law, respond to legal process, and enforce our terms and policies.
How We Disclose Personal Information
We may disclose your personal information to third parties in the following circumstances:
- With Shopify, vendors, and third parties who perform services on our behalf including payment processing, data analytics, customer support, cloud storage, fulfillment and shipping.
- With business and marketing partners to provide marketing services and advertising.
- When you direct or consent to our disclosure of certain information to third parties.
- With our affiliates or otherwise within our corporate group.
- In connection with a business transaction such as a merger, or to comply with any applicable legal obligations.
Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services. Information you submit will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside. To learn more about how Shopify uses your personal information, visit the Shopify Consumer Privacy Policy.
Third Party Websites and Links
The Services may provide links to websites or other online platforms operated by third parties. We do not guarantee and are not responsible for the privacy or security of such sites. Our inclusion of such links does not imply any endorsement of the content on such platforms or of their owners or operators.
Children's Data
The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, please contact us to request that it be deleted.
Security and Retention
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee perfect security. Any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.
How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, provide you with Services, comply with legal obligations, resolve disputes, or enforce applicable contracts and policies.
Your Rights and Choices
Depending on where you live, you may have some or all of the following rights in relation to your personal information:
- Right to Access / Know — request access to personal information we hold about you.
- Right to Delete — request that we delete personal information we maintain about you.
- Right to Correct — request that we correct inaccurate personal information.
- Right of Portability — receive a copy of the personal information we hold about you.
- Managing Communication Preferences — opt out of promotional emails at any time using the unsubscribe option in our emails.
To learn more about how Shopify uses your personal information and any rights you may have, visit privacy.shopify.com.
International Transfers
Please note that we may transfer, store and process your personal information outside the country you live in. If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website and update the "Last updated" date.
Contact us
If you have any questions about our privacy practices or this Privacy Policy, or would like to exercise any of your rights, please contact us at aidan.wiebe@shaw.ca or josh12johnson@gmail.com